LATEST UPDATE 12pm, Friday 22nd May: 

We are OPEN for urgent eye care. Please telephone the practice in advance on 01743233486. We are also open to all queries between the hours of 9.00am to 5.00pm Monday to Friday.

Emergency eye care

It is crucial we play our part to avoid putting added pressure on the NHS at this time, so please do make us your first port of call in an emergency. We are available during working hours, as well as out-of-hours, for any patients requiring URGENT eye care. We are able to provide an assessment via phone, or ideally video call, where we can discuss your issue, and if the situation demands we will be able to see you in practice. We have sourced personal protective equipment to provide as much protection to you as we can. Should your issue require further investigation at the hospital, we will be able to make you an appointment directly, rather than having to go through A&E.

An ’URGENT EYE PROBLEM ’ includes such issues as, red eye, foreign body, eye trauma, recent loss of vision, recent onset of eye pain or symptoms which suggest a recent retinal tear or detachment such as flashing lights and floaters.

Contact lens orders

Contact lens orders will still be processed in the usual way. If you anticipate requiring additional contact lenses in the coming months, please get in touch as we are keen to ensure you do not have any break in your supply of lenses.

General enquiries

You are also very welcome to contact us by email with any general enquiries regarding your eye care. Please don’t hesitate to get in touch. We would love to hear from you.


We will update our website regularly should this current situation change.

Jenny and I would like to thank you all for your ongoing support and loyalty to the practice, and we would like to take this opportunity to wish you and your family all the very best.

Gareth and Jenny Hardcastle