OUR TEAM

Gareth Hardcastle
BSc(Hons)MCOptom DipGlauc
Gareth graduated from Cardiff University in 2002 with an honours degree, going on to receive an award from the College of Optometrists for the highest mark achieved in the professional qualifying exams for contact lens clinical skills. With a passion for Optometry and his work, Gareth has continued to add to his qualifications,  gaining additional qualifications in glaucoma detection and management, and completing the Moorefield’s Eye Hospital advanced contact lens practice course. He is currently undertaking studies to gain additional prescribing rights. He considers himself fortunate for the last ten years to be given the opportunity to work in both Princess Royal Hospital and Royal Shrewsbury Hospital under Corneal Consultant Ophthalmologist Mr E Craig, and Paediatric Ophthalmologist Mr P Haigh, and feels that the clinical skills gained from being in the hospital setting enhance his work in the community. Gareth sits on the Shropshire Local Optical Committee.Gareth enjoys running and adventure racing and tries to fit this around a busy family life with three children.  In February 2019 Gareth finished second in the Yukon Arctic Ultra - a non stop 300 mile foot race through the Yukon with temperatures reaching -38 degrees. However, his wife Jenny keeps his feet firmly on the ground by always referring to this event as "just a long walk in the snow!" 
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Jenny Hardcastle
BSc(Hons)MCOptom DipGlauc
Jenny moved over from Ireland to study Optometry in Cardiff University gaining a first class honours degree. Jenny began her career in a combined role, working in the teaching clinics at Cardiff University and Barnstable Hospital. Her time in the hospital setting gave her experience of the multiple disciplines that hospital Optometry requires. Undertaking work in glaucoma clinics, dry eye clinics, low vision, diabetic, paediatric and emergency eye care, arming her with clinical skills that she applies in her everyday practice. Jenny has combined her passion for travel with her work and has worked in New Zealand, and Honduras. In 2006 Jenny and her husband took over the running of Shrewsbury Optometry, combining work in the practice, with roles in both Princess Royal Hospital and Royal Shrewsbury Hospital. Her main area of specialty is paediatric eye care, and her work in the hospital setting includes the fitting of specialist contact lenses to young children having undergone surgery to their eyes. More recently Jenny has undertaken further studies in behavioural Optometry. Not only does this fulfil a desire to challenge herself clinically, but in the more human role of supporting parents. Jenny has a busy family life with three young children, and being the youngest of six has a large extended family which she enjoys spending time with. On the rare occasions she does get time to herself she enjoys creative works, and keeping fit.
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Paul Cottrell
BSc(Hons)MCOptom ProfCertGlauc ProfCertMedRed HigherCertLV
Paul graduated from Birmingham University in 2007 with an honours degree and now undertakes clinics at Birmingham Eye Hospital and here at Shrewsbury Optometry. Paul is chair of our local optical society and advises the Betsi Cadwaladr University (UHB) and Powys Teaching Health Board (THB), on various aspects of services in Optometry, on which he has a vast knowledge. In his leisure time, Paul is a gifted musician and plays in a band. For anyone who has taken a trip on the North Wales narrow-gauge steam railway, you may have seen a black faced character shoveling coal into the burner, that would be Paul!
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Lucy Bell
Practice Manager / Lens Consultant
Lucy has been a breath of fresh air for the entire team since she took on the role of practice manager having been with the practice for a number of years. Her enthusiasm for the role, and the joy she brings to work every day is infectious. We've yet to find a situation that she can't handle with ease, and the behind the scenes day to day management of the practice runs like clockwork with lots of humour as well as hard work!
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Claire Hughes
ABDO Qualified Dispensing Optician
Claire is our resident qualified Dispensing Optician and provides the expertise on every aspect of lens and frame technology. Through her professional qualifications, Claire is able to expertly marry the technical knowledge of lens design together with frame styling to ensure the perfect solution for the individuals unique visual demands.
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Elizabeth Siddall
Qualified Lens Consultant
Elizabeth has been involved in the world of Optics since the age of sixteen and has over 30 years of experience. What she doesn't know about lenses can be written on the back of a postage stamp! As well as her unrivalled knowledge of lens technology, Elizabeth is solely responsible for every frame we currently stock, and hand picks these from the various ranges manufacturers provide. In this way, Elizabeth has an absolute understanding on both frame design and materials, enabling the best frame selection for the client needs. Elizabeth is married with two children, and enjoys spending time with the family and can often be found camping in the forest of dean during the summer months!
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Wendy Ellis
Lens Consultant
Wendy like Elizabeth, brings a wealth of experience in Optics to the team. We were fortunate in persuading Wendy to join our team in 2017. Wendy has been an incredible attribute to our team, and we can now proudly boast a combined experience of over 50 years worth of optical experience in our Optical dispensing staff.
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Deborah Whitfield
Accounts Manager
Deborah is the most vocal member of the team, and is rarely seen without a smile on her face! She is responsible for all the financial aspects of the NHS service the practice provides as well as the practice accounts. Deborah is married with two children and enjoys spending time with the family, cooking family meals and holidays in the sun!
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Sue Dooley
Receptionist
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Emmie Highway
Receptionist
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Sue Foden
Front of House Manager
Sue has been with the practice many years, and is responsible for all the management of front of house staff, ensuring the smooth running of the reception desk. She is completely unflappable and has an ability to multi task like no other! Sue enjoys watching horse racing, hill walking, attending classic car events & is an avid cricket watcher. She also enjoys spending time with her family.
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OPENING HOURS

Monday – Friday
9am – 5pm
Saturday
9am – 1pm

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